Do You Have a Business or a Hobby?

Today it’s so easy to “start” a business. Come up with a name Design / create a logo Invest in 100 business cards Create a website And voila! You are “in” business! The real question is: Is the business in you? So what exactly is a hobby? This definition from Wikipedia sums it up: A … Continue reading Do You Have a Business or a Hobby?

Why Are We Still Failing At Customer Service?

We all think we can teach this class. We can identify poor service immediately. We see what’s wrong and how it can be fixed in an instant! I like what Ohad Shperling, a writer at Personalics, says: “A bad customer experience -we all know what it feels like. The blow-a-gasket, go-ballistic, hit-the-ceiling, foam-at-the-mouth rage after … Continue reading Why Are We Still Failing At Customer Service?

If You Don’t Keep Focusing on This, You Won’t Get Results

Clayton Christensen, a man wearing many hats including  professor, author, entrepreneur, missionary, husband, and father made this very bold statement in his essay "How Will You Measure Your Life?" If you study the root causes of business disasters , over and over you'll find this predisposition toward endeavors that offer immediate gratification. If you look at … Continue reading If You Don’t Keep Focusing on This, You Won’t Get Results

It Takes More than Passion to Succeed

Follow your passion is bad advice. So says Cal Newport, Ph.D., a 30 something year-old and assistant Professor of Computer Science at Georgetown University. Yet many of us feel badly because we don’t know what our passion is. First we have to find it and THEN we can follow it! Makes sense, somewhat but it doesn’t … Continue reading It Takes More than Passion to Succeed

Allowing the Universe to Give You What You Need

There was a time when I could sit for hours reading. I would finish a 200 plus page book in about 2 days. I felt centred, connected, in touch with the Universe. Whatever I read I understood immediately. I would underline; make notes; everything made sense. And then I developed this compulsion to constantly check to … Continue reading Allowing the Universe to Give You What You Need

Would it be Okay if Life Got Easier?

Has anyone ever asked you that question? I mean really? Would it be okay if life got easier? It sounds preposterous doesn’t it? Life is supposed to be a struggle. If anything comes too easily we look at it sideways with much suspicion. What’s the catch? Where’s the hidden camera? I’m being punked right now … Continue reading Would it be Okay if Life Got Easier?

Pushing Past “I don’t feel like…”

It starts early on in life. I don't feel like... doing my homework cleaning my room making up my bed exercising going to church doing the dishes studying writing that book report Even if we have a huge goal in front of us, something we really want - like REALLY REALLY 🙂 - we still … Continue reading Pushing Past “I don’t feel like…”

Your main competitors aren’t other people; your main competitors are distractions

“You sit down at the computer, and you swear you'll be productive. Next thing you know, it's twelve hours later. You've checked your email, updated your Facebook status, browsed the trending topics on Twitter, read your RSS feeds, looked up your favourite band on Wikipedia, vanity Googled yourself, cyber-stalked your ex, looked at all your … Continue reading Your main competitors aren’t other people; your main competitors are distractions

Can you be Successful without being Exhausted?

The short answer is “Yes” but it depends on other elements in the success equation. Let’s kick off with a couple definitions of success. Napoleon Hill defined it like this "SUCCESS is the attainment of your DEFINITE CHIEF AIM without violating the rights of other people." Earl Nightingale laid it out like this “SUCCESS is … Continue reading Can you be Successful without being Exhausted?

Go, go, go shawty It’s your birthday

And so it is. Today is my birthday and for some reason, perhaps because the word “birthday” is in the lyrics I remembered 50 cent’s ‘In da Club’. Of course the only part of the song I really ‘heard’ or for that matter understood was: Go, go, go, go Go, go, go shawty It’s your … Continue reading Go, go, go shawty It’s your birthday